Last Modified: August 9, 2025
Welcome to Meaxtime! Meaxtime is operated from the United States. When you interact with us—whether by visiting our websites, using our apps, engaging with our marketing, or accessing our workforce time and location tracking platform and any related services (collectively, the “Services”)—you acknowledge and agree that these Terms of Service (the “Terms”) govern your use.
Please review these Terms carefully before using the Services. By continuing to access or use the Services, or by indicating acceptance (e.g., clicking “I agree”), you confirm that you are legally bound by these Terms. These Terms, together with any documents referenced here (such as our Privacy Policy), form a binding agreement between you and Emkoder LLC (“Emkoder,” “we,” “us,” or “our”) for your use of Meaxtime. Your continued use is conditioned on ongoing compliance with these Terms.
A. Site. “Site” means Meaxtime’s website, currently available at https://meaxtime.com (and any successor sites or pages we operate).
B. Applications. The “Meaxtime Application” means the software we provide that delivers time, location, and workforce tracking features. “Applications” includes both our web and mobile apps, plus any new or updated applications, upgrades, documentation, or related software we make available.
C. Software Requirements. To use the Site, Applications, or Web App, you must have a compatible device, internet access, and meet the minimum system specifications described in our documentation (“Software Requirements”). Emkoder may revise the Software Requirements at any time in its sole discretion.
D. Web App. The “Web App” is a browser-accessible, cloud-based solution that offers tools such as reporting, HR and user management, job/project management, and timekeeping.
E. Updates and Changes. We may update the Site, Applications, Web App, or any portion of the Services at any time (e.g., bug fixes, improvements, new versions or features). You agree that such updates may be delivered automatically and that you will install them as required. Any new features that enhance or expand the current Services are subject to these Terms. We may modify or discontinue any Service or feature at any time, with or without notice, and will not be liable to you or any third party for doing so.
Your agreements with your mobile network operator or internet provider (“Mobile Provider”) continue to apply when you use the Applications. You may incur charges from your Mobile Provider or other third parties for data or network access while using the Services. You are responsible for any such charges.
A. Creation and Usage. To register for the Services, you must be at least eighteen (18) years old and provide your full legal name, a valid email address, a valid phone number, and any other information requested (“Registration Data”). Our collection and use of information, including Registration Data, is governed by our Privacy Policy. If you use the Services on behalf of a company or other entity, you represent that you are authorized to bind that entity to these Terms. You agree to provide accurate information and keep your account details current. We may send notices to the email in your account.
B. Security. You are the sole “Authorized User” of your account. You may be asked to create a username and password. Please protect your credentials. You are responsible for all activity under your account. Notify us immediately if you suspect unauthorized access.
C. Sharing. You may not sell, transfer, or share your account. We may terminate or suspend your account if you do. If your employees or agents use the Services via your account, you are responsible for their compliance with these Terms and must notify us promptly of any breach.
D. Termination. You may close your account at any time via account settings or by contacting our support team. We may, in our sole discretion, limit, suspend, or terminate your account; prohibit use of the Services; remove content; and take legal action if we believe you have violated these Terms. If we suspend or terminate you for a breach, you are not entitled to a refund of any unused balance. Upon suspension or termination, your right to use the Services ends and we may deactivate or delete your account and related information.
A. Plans. Subject to your compliance with these Terms, Meaxtime will provide access to the Services in accordance with your selected plan (each, a “Plan”), as described on https://meaxtime.com/pricing (“Price and Plan Page”). By enrolling in a Plan, you agree to pay the applicable fees, either monthly (for an initial one-month term) or annually, depending on the Plan selected. These Terms remain in effect whenever you use the Site, Applications, Web App, or Services.
B. Payment. By subscribing, you agree to pay the fees shown on the Site. All Service fees are nonrefundable. You agree to provide current, complete, and accurate purchase and account information, and to promptly update email, payment method, and card details so we can process transactions and contact you as needed.
C. Disruptions. From time to time, the Services may be unavailable due to maintenance, updates, equipment failures, service malfunctions, or factors outside our reasonable control (e.g., ISP failures, attacks, congestion, your hardware). You acknowledge these interruptions may occur.
If you are a Customer with multiple Authorized Users, you must comply—and ensure that all Authorized Users comply—with Meaxtime’s acceptable use rules. Failure to comply may result in suspension or termination.
A. You may not, and may not permit others to:
(i) use the Services to harass, harm, or defame; publish false, obscene, or infringing content; violate privacy; promote bigotry; send spam or chain letters; or otherwise violate laws;
(ii) interfere with or compromise system integrity or security, or intercept transmissions;
(iii) impose, in our sole discretion, unreasonable or disproportionate loads on our infrastructure;
(iv) upload viruses, worms, or harmful code;
(v) harvest personally identifiable information from the Services;
(vi) impersonate others or misrepresent your identity or affiliation;
(vii) perform or disclose benchmarking, availability, or performance testing;
(viii) alter, remediate, or customize the Services beyond documentation without our prior written consent;
(ix) conduct access, penetration, or vulnerability testing without our prior written approval; or
(x) bypass or defeat measures designed to secure or limit use of the Services or content.
B. You may not, and may not permit others to:
(i) modify, create derivatives of, disassemble, decompile, reverse engineer, reproduce, republish, download, or copy any part of the Services (including via scraping or automated means);
(ii) access or use the Services to build or support competing products or services; or
(iii) license, sell, transfer, assign, distribute, outsource, commercially exploit, or make the Services available to third parties except as permitted by these Terms or your Plan.
C. User Content. You are solely responsible for content and data you submit through the Services (“User Content”).
(i) You represent that your User Content does not violate third-party rights (including IP and privacy).
(ii) If your User Content includes materials owned or licensed by others, you represent you have the rights necessary to post and grant us the license needed to provide the Services.
(iii) For sound recordings, you represent you own or hold all required rights (including performance, mechanical, lyric, and sound recording rights).
(iv) You—not Emkoder—are responsible for any unauthorized access, redistribution, or infringement relating to your User Content.
(v) We may, but are not obligated to, remove User Content we believe violates these Terms. We are not liable for any removal.
(vi) Publishing User Content via the Services is not a substitute for registering copyrights or other rights. We are not responsible for any loss of rights associated with User Content.
D. Export Compliance. The Services may be subject to U.S. and other export laws and sanctions (including ITAR, OFAC regulations, and the EAR). You will not export, re-export, or provide any part of the Services (including downloadable software): (i) to embargoed regions or sanctioned parties; (ii) to anyone on U.S. restricted lists; (iii) to any jurisdiction requiring a license without first obtaining it; or (iv) otherwise in violation of applicable export/sanctions laws. You further agree not to use the Services for prohibited end uses (e.g., weapons proliferation or terrorist activity).
A. License to Use. For the duration of your authorized access, Emkoder grants you a limited, non-exclusive, non-transferable, non-sublicensable, worldwide license to access and use the Services, related materials (“Meaxtime Materials”), and documentation we generally provide (“Documentation”), solely for your internal business purposes and in accordance with these Terms. If we provide software components (e.g., via app stores), we grant a limited license to use the object code of those components solely as needed to use the Services under these Terms. No implied licenses are granted.
B. License Restrictions. You agree (and will ensure Authorized Users agree) not to:
(i) modify, translate, copy, or create derivatives of the Services;
(ii) reverse assemble, decompile, or otherwise attempt to discover source code, non-public APIs, or underlying ideas, except to the extent this restriction is prohibited by law;
(iii) license, sublicense, sell, resell, rent, lease, assign, distribute, time-share, or otherwise commercialize the Services to third parties;
(iv) remove or obscure proprietary notices or branding;
(v) use the Services in violation of law;
(vi) attempt unauthorized access or interfere with the Services; or
(vii) use or access the Services to build or support competing products or services.
C. Expiration. License rights terminate when your Plan ends. Upon termination/expiration, you must cease using the Services and return or certify destruction of any Meaxtime Materials and Documentation in your possession.
A. Fees. You will pay the fees for the Services as described in these Terms and your Plan (“Fees”). We may change Fees or introduce new charges, effective on renewal or as otherwise agreed in writing. Our delay in invoicing does not waive our right to collect.
B. Payment. We will invoice according to your Plan. You agree to pay all invoices within thirty (30) days of the invoice date. All payment information must be accurate and current. Acceptable methods include credit card via the app or portal. All Fees are in U.S. dollars, non-cancellable, and (except as expressly stated herein) non-refundable.
C. Taxes. Fees are exclusive of taxes (e.g., sales, use, VAT, withholding). You are responsible for all applicable taxes, except those based on our net income.
D. Failure to Pay. If you do not pay Fees when due, we may restrict or suspend access to the Services until payment is received.
E. Late Fees. Invoices outstanding more than thirty (30) days may incur a monthly late fee of twenty percent (20%) of the annual total, compounding monthly, until all overdue amounts (including late fees) are paid, less any amounts timely disputed in good faith.
F. Overage Fees. If your account exceeds any storage limits, we may charge up to $10.00/GB per month (or partial month) over the limit.
G. Billing Disputes. If you believe you were billed in error, you must notify us in writing within sixty (60) days after the first statement containing the error to be eligible for an adjustment.
H. New Services. We may offer new services not included in your current Plan. We will notify you of related fees. You can choose to purchase them under a separate Plan; you are not required to do so to continue with your current Services.
A. Term and Renewal. The Services begin on your start date and continue until your Plan expires or is terminated. Plans automatically renew for additional periods equal to the initial term (each, a “Renewal Period”) at then-current prices plus any communicated annual increase, capped at 15% per year from the start of the Renewal Period (cap does not apply if you reduce license counts). Either party may decline renewal by giving at least thirty (30) days’ written notice before the end of the then-current period.
B. Plan Cancellation. You are responsible for properly cancelling your Plan. You may cancel at any time by contacting support@emkoder.com.
C. Termination for Cause. Either party may terminate for material breach upon written notice if the breach remains uncured thirty (30) days after notice.
D. Effect of Termination.
(i) Your Termination for Our Breach. If you terminate due to our uncured material breach, we will refund any prepaid, unused Fees for the remainder of the then-current term.
(ii) Our Termination for Cause. If we terminate for your breach, you must pay all Fees due for the remainder of the current term after the effective termination date.
(iii) License Termination. Upon termination, all licenses end and your access ceases.
E. Suspension. If you fail to pay invoices when due, we may suspend the Services immediately once an invoice is past due (excluding amounts properly disputed under Section 8(G)). If your account remains delinquent for thirty (30) days after suspension, it may be marked “Inactive,” and the Removal Period (below) will begin.
F. Data Migration and Removal Period. After termination or expiration (including non-renewal or inactivity), we may revoke access and start a thirty (30) day window in which you may request read-only access for exporting your account information (excluding user comments). If requested, we will provide up to ninety (90) days of read-only access solely to export data, billed monthly in advance at 20% of your total annual contract value plus applicable taxes (“Monthly Maintenance Fee”). We will provide this service only if your account is current with no arrears.
G. After the Removal Period. If you do not request read-only access within thirty (30) days, we have no further obligation to retain your data and may delete remaining account information without additional notice.
A. Confidential Information. “Confidential Information” means information that reasonably should be treated as confidential given its nature and the circumstances of disclosure. Your Confidential Information includes data you provide to us in connection with the Services. Our Confidential Information includes the Services, Meaxtime Materials, Documentation, pricing, Plans, business and marketing information, and services design/implementation.
B. Use and Nondisclosure. The receiving party will protect the disclosing party’s Confidential Information with the same care it uses for its own (but no less than reasonable care). We will use your Confidential Information only to provide the Services. Either party may share Confidential Information with personnel or contractors who need to know it and are bound by obligations no less protective than these Terms.
C. Exceptions. Confidential Information does not include information that is publicly known without breach, known to the receiving party without obligation, obtained from a third party without breach, or independently developed. No rights are granted except as expressly stated.
D. Required Disclosure. A party may disclose Confidential Information as required by law, after providing prompt notice (if legally permitted) and disclosing only what is necessary.
E. Return/Destruction. Upon written request, the receiving party will promptly return or certify destruction of Confidential Information.
A. Privacy. We care about privacy and data security. Please review our Privacy Policy, which is incorporated by reference. When Customers use our Services, they are responsible for ensuring their processing of information complies with applicable law based on their and their users’ locations.
B. Applicable Law and Transfers. Meaxtime operates from the United States. If you access the Services from outside the U.S., you consent to the transfer and processing of your Personal Data in the U.S., as described in our Privacy Policy. Direct privacy questions to [privacy@meaxtime.com] or support@emkoder.com.
C. Usage Data. We collect data about how the Services are used (“Usage Data”) to monitor, maintain, and improve the Services and develop new features. We aggregate and anonymize Usage Data before sharing it with third parties. Emkoder owns all right, title, and interest in Usage Data.
D. Security. We maintain industry-standard administrative, technical, and organizational measures to protect information (including Personal Data) we collect, process, or receive under these Terms.
E. Security Incident. If we discover or reasonably suspect a data security incident involving the Services, we will notify you and investigate promptly. If an incident triggers third-party notice obligations, you are responsible for timing, content, cost, and compliance of such notices. You are solely responsible for security, protection, and backup of information when in your possession or control.
A. Ownership. Emkoder owns and/or has rights to the Services and all related technology, information, and documentation, including the Site, Applications, and Web App (“Meaxtime Materials”). The look and feel and all trademarks, logos, and service marks are protected. You may not use or modify the Meaxtime Materials without prior written permission. Except as expressly provided, the Services and Meaxtime Materials are provided “AS IS” for your authorized use, and may not be used for commercial purposes beyond your Plan without our written consent.
B. User Commentary. Testimonials or commentary displayed on our sites or materials reflect the views of the individuals and not necessarily Emkoder. Unless otherwise noted, commenters are not our affiliates and are not compensated. Emkoder owns the rights to any commentary submitted and may edit for clarity or length.
C. Feedback. If you provide suggestions, comments, or other feedback (“Feedback”), we may use it without restriction. You grant us a perpetual, irrevocable, worldwide, royalty-free, fully transferable and sublicensable license to use, reproduce, modify, create derivatives, distribute, and display such Feedback without identifying you as the source.
D. Copyright Infringement (DMCA). Do not post copyrighted material without authorization. If you believe content on our Services infringes your copyright, send a DMCA notice containing the elements required by 17 U.S.C. §512 to our designated agent:
DMCA Agent
Emkoder LLC (d/b/a Meaxtime)
[Insert mailing address]
[Insert phone number]
[Insert DMCA email, e.g., dmca@meaxtime.com]
Counter-notices must also meet statutory requirements. Knowingly misrepresenting infringement or removal may create liability under 17 U.S.C. §512(f). We may terminate repeat infringers’ accounts.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES, MEAXTIME MATERIALS, DOCUMENTATION, COMPONENTS, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. EMKODER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE SERVICE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; TO THAT EXTENT, THIS SECTION MAY NOT FULLY APPLY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMKODER WILL NOT BE LIABLE FOR: (A) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; OR (B) LOST PROFITS, REVENUE, BUSINESS, GOODWILL, DATA LOSS/CORRUPTION, OR SECURITY BREACHES, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. IN ALL EVENTS, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE TO EMKODER FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. FOR BETA/TRIAL SERVICES, OUR TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED DOLLARS (US $100) IN ANY TWELVE (12) MONTH PERIOD. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
A. Our Indemnity. Subject to applicable law, we will defend, indemnify, and hold you and your officers, directors, and employees harmless from losses, damages, costs, liabilities, and expenses (including reasonable attorneys’ fees) finally awarded or paid in settlement, arising from unaffiliated third-party claims alleging: (i) the Services infringe that third party’s intellectual property rights; or (ii) a security incident attributable to our third-party provider where the affected data was provided by Emkoder to that provider, or due to our negligence, willful misconduct, or failure to meet our obligations.
Exceptions. We have no obligation to indemnify to the extent a claim arises from: (a) your use of the Services in material violation of these Terms or the Documentation; (b) use with hardware, software, or services not approved by us; or (c) modifications not made or authorized by us.
Remedies. If the Services are, or in our judgment may become, the subject of a claim, we may: (a) procure the necessary rights; or (b) modify or replace the Services to avoid infringement with materially equivalent functionality.
B. Your Indemnity. You will defend, indemnify, and hold Emkoder harmless from claims to the extent arising from the Exceptions above.
C. Procedure. The indemnified party must: (i) promptly notify the indemnifying party (delay will not relieve obligations except to the extent of prejudice); (ii) cooperate at the indemnifying party’s expense; and (iii) allow the indemnifying party sole control of the defense and settlement (no settlement requiring payment or obligations by the indemnified party without its consent). The indemnified party may retain its own counsel at its expense.
A. Publicity. You grant us the right to use your name and logo as a customer reference on our Site and in communications, subject to your trademark guidelines provided to us.
B. Force Majeure. Except for payment obligations, neither party is liable for delays or failures caused by events beyond reasonable control (e.g., DDoS, hosting outages, strikes, shortages, fires, acts of God, pandemics, war, terrorism, governmental actions).
C. No Third-Party Beneficiaries. These Terms are between Emkoder and you. Except as expressly stated, no third party may enforce them.
D. Third-Party Materials. The Services may integrate with third-party products, services, materials, or links (“Third-Party Materials”). You may need to accept separate terms to use them. We do not warrant and are not responsible for Third-Party Materials. Your use is at your own risk, and you release us from any liability arising from them.
E. Notices.
(i) Notices may be sent by email: you to [legal@meaxtime.com] (or support@emkoder.com), and Emkoder to the email on your account. Notice is deemed given the business day after sending.
(ii) Notices may also be sent by certified or registered U.S. mail: you to Emkoder LLC, [Insert full mailing address], and Emkoder to your physical address on file. Notice is deemed given three (3) days after mailing.
(iii) We may also provide notice within the Services, effective on the day posted.
F. Amendments; Waivers. Modifications to these Terms must be in writing and signed by authorized representatives of both parties. A failure or delay to enforce any right is not a waiver.
G. Severability. If any provision is unenforceable, it will be limited to the minimum extent necessary so the remainder remains in full force.
H. Headings. Headings are for convenience only and do not affect interpretation.
I. Assignment. Neither party may assign these Terms without the other’s prior written consent (not unreasonably withheld), except Emkoder may assign them (including all Plans) without consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all assets. Any prohibited assignment is void. These Terms bind and inure to the benefit of permitted successors and assigns.
J. Governing Law; Venue. These Terms (including all Plans) are governed by the internal laws of the State of California (without regard to conflict of law rules). The parties consent to exclusive jurisdiction and venue in the state and federal courts located in [County/City], California for disputes arising out of or relating to these Terms. The prevailing party may recover reasonable costs and attorneys’ fees.
K. Dispute Resolution; Arbitration; Waiver. Before filing a claim, please contact support@emkoder.com to try to resolve it. If we cannot resolve a dispute within 30 days, you agree to confidential, individual, binding arbitration in [County/City], California under the then-current AAA Commercial Rules, and you waive any right to a jury trial.
(i) One arbitrator will preside, jointly selected or appointed per AAA rules if the parties cannot agree within 20 days. The arbitrator’s written decision is final and may be entered in any court of competent jurisdiction, subject only to limited review permitted by the FAA.
(ii) To the fullest extent permitted by law, arbitration will be on an individual basis only—you waive participation in class, consolidated, or representative actions. Arbitration costs, including reasonable attorneys’ fees and the arbitrator’s fees/expenses, will be shared equally unless the arbitrator allocates otherwise.
(iii) Notwithstanding the foregoing, we may seek injunctive or equitable relief (including for IP rights) in any court of competent jurisdiction without posting bond.
(iv) The prevailing party in any litigation may recover reasonable attorneys’ fees and costs.
L. Authority. Each party represents it has the legal power and authority to enter into these Terms.
M. Entire Agreement. These Terms (including referenced policies and documents) constitute the entire agreement between the parties regarding the Services and supersede prior or contemporaneous agreements or representations.
N. Controlling Terms. These Terms control over any conflicting online terms, purchase orders, or other documents, unless expressly agreed in a signed writing by both parties.
We may update these Terms from time to time by posting the revised version. Changes are effective immediately for new users and, for existing users, thirty (30) days after posting. Posting constitutes notice. You are responsible for reviewing updates. Continued use after the effective date constitutes acceptance of the revised Terms. Questions: support@emkoder.com. Violations may result in suspension or termination without refund.
Questions, feedback, or support requests regarding the Services may be sent to:
Emkoder LLC (d/b/a Meaxtime)
Email: support@emkoder.com
Mailing Address: [Insert full mailing address]